You would like to cancel or rebook a complete participant booking? Follow this step by step guide.
Open the desired participant, then the pending invoice (if available) and cancel it. Repeat the same with the booking.
Open the invoice to be cancelled on the right side.
A new window will open where you can click on Cancel.
Open the booking to be cancelled on the left side almost at the bottom.
A new window will open where you can click on Cancel Booking.
Follow the steps above and then go to the corresponding offer in which the participant should be newly re-booked. The procedure is exactly the same as in the documentation Enter Participant Manually [German version].