You would like to cancel or rebook a complete participant booking? Follow this step by step guide.
You do not want to cancel or rebook all participants of a group booking? To the documentation: Cancel/Rebook Group Participant Booking [German version]
If you use the cancel and rebook buttons on the booking, all participants will be canceled/rebooked in the group booking.
Open the desired participant, then the pending invoice (if available) and cancel it. Repeat the same with the booking.
Cancel participant
Invoice
Open the invoice to be cancelled on the right side.
A new window will open where you can click on Cancel.
Booking
Open the booking to be cancelled on the left side almost at the bottom.
A new window will open where you can click on Cancel Booking.
Rebook
Follow the steps above and then go to the corresponding offer in which the participant should be newly re-booked. The procedure is exactly the same as in the documentation Enter Participant Manually [German version].
